Frequently Asked Questions
We intend to give you as much information as possible so you have complete understanding of how a website designed by Prompt Websites works and what you can expect from our packages, Here are some of the frequent asked questions we have combined from our clients. If you cant’t find what you’re looking for, send us a message or call us using our contact details here.
Why Choose Prompt Websites?
Looking into the future, Prompt Websites is constantly looking at new ways to improve its performance and client satisfaction. Thanks to effective budgeting, we have managed to keep our packages the same price over the last couple of years, even now with our 2019 initiative to donate 10% to charity, prices remain the same.
With impressive statistics, incredible website performance, a down to earth team and the feel good feeling that you are making a difference to so many lives. There has never been a better time to push your business into the faces of your clients with a website built by Prompt Websites.
How long does it take to make my website?
Once you send us basic company details such as; structure, size, images and a business outline, we will have it developed withing 7 working days (monday – friday). The first months installment is required before the website is officially activated. Until the first payment is made, it will only be visible under a temporary domain name.
Although the website can be developed in 7 business days, we ask clients to be mindful that when the timeline is extended to 10-14 working days we increase the odds of making it perfect. Ongoing maintenance is also required for websites including SEO packages.
What are the hidden costs?
There are no hidden fees. There are no setup fees or hidden costs. If you subscribe to a managed website, we will activate the website as soon as you have paid the first months installment.
You will also receive monthly confirmations for the 10% charitable donations.
How can I pay?
We take payments through the PayPal links found on our packages page. When you subscribe to a monthly package you will need to have a current PayPal account or credit card to do so. This is the most reliable and secure way to pay for your website. PayPal protects the user from fraudulent payments and any disputes can be logged with the buyer (Prompt Websites) or with PayPal at the following link: https://www.paypal.com/disputes/
Alternative payment methods: You may choose to pay with direct transfer or with a credit card. In both cases the invoice will be made on either a quarterly, 6 monthly or annual basis. These invoices are generated through PayPal, however you do not need a PayPal account to pay.